Data Deletion Instructions

How to request deletion

Email support@widgera.com with the subject Data Deletion Request. Include:

• The email associated with your Widgera account, if you have one.
• The relevant platform and enough information to identify the connected Facebook Page, Instagram account, WhatsApp business number or business you interacted with.
• A description of the personal data you want deleted.

Do not send passwords, access tokens or app secrets. We may ask for additional information needed to verify your identity and locate the relevant records.

What happens next

Our support team reviews requests manually. After any necessary verification, we will process your request promptly in accordance with applicable law and notify you by email of the outcome. You can reply to the same email thread for a status update.

If your request concerns a conversation with a business using Widgera, please identify that business so we can coordinate the request with it. Where that business controls the data, we handle the request in coordination with its instructions and applicable obligations.

If we cannot delete some information, we will explain what is retained and the reason, including any applicable legal retention requirement.

Disconnecting an integration

Removing our app from your Meta account revokes the access granted through that connection. It does not by itself delete data already stored by Widgera. Use the email instructions above to request deletion. This request concerns data held by us; it does not delete your Facebook, Instagram or WhatsApp account.